Privacy Policy
When you contact Willowbrook — through a form, email or phone call — we collect only what we need to respond: your name, contact details and what you asked about. We use it to answer you, arrange visits and, if you join our newsletter, send occasional updates you can stop at any time.
We never sell your information, and we share it only with the team members who need it to help you. Form submissions are stored securely in our website platform. You may ask us at any time what we hold about you, or ask us to delete it, by writing to hello@willowbrookliving.com.
Terms & Conditions
This website describes our community and services in good faith; care plans, availability and pricing are confirmed in person during your assessment and welcome agreement. Nothing on this site is medical advice — always consult your loved one's physician for health decisions.
Photographs show our community and licensed stock imagery of real care settings. Testimonials reflect individual family experiences. By using this site you agree not to misuse its forms or content.
Cookies
We use a minimal set of cookies: ones that remember your preferences (like animation settings) and basic, privacy-friendly analytics that help us understand which pages families find useful. No advertising trackers, no cross-site profiling. Your browser settings let you block or clear cookies at any time without breaking the site.